From knowledge sharing to quality performance: The role of absorptive capacity, ambidexterity and innovation capability in creative industry

• Kategori : Jurnal Internasional
• Penulis : Pebi Kurniawan , Wiwi Hartati , Sari Laelatul Qodriah and Badawi Badawi
• Identitas : Management Science Letters, 10(2020), 1923-9343
• Abstrak :
  

  Creative industry has high contribution to the national economy. Some literature shows that creative industry does not highlight some important aspects such as knowledge sharing, absorptive capacity, and ambidexterity. The aim of this study is to analyze the relationship between knowledge sharing, absorptive capacity, ambidexterity, innovation capability and companys quality performance. This study uses mixed methods with the results of empirical study through the distribution of questionnaires to 150 business people in the creative industry and combined by interview result of creative industry entrepreneurs. The result shows that knowledge sharing had a positive and significant relationship with absorptive capacity and ambidexterity. While ambidexterity and absorptive capacity had positive and significant relationships with innovation capability and innovation capability had a positive and significant relationship with the companys quality performance. The results of this study are expected to help business people in the creative industry improve their quality performance through increased knowledge sharing, absorptive capacity, ambidexterity, and innovation capability. Keywords: Knowledge sharing Absorptive Capacity Ambidexterity Innovation Capability Quality Performance

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